SingTel Contact Centre
设计方:新加坡王及王建筑事务所
位置:新加坡
分类:办公空间装修
内容:实景照片
图片来源:ONG&ONG
图片:12张
该联络中心的更新设计是为了给SingTel通信公司的员工提供一个工作与娱乐结合的环境。一般的过道是连接中心内不同区域的地方,不过其不同主题这也能让员工有不同的体验。这些地方可以作为相互交流的地方和组织特殊活动的地方。走这些通道就像时间旅行一样,也能通过训练室的设计看到科技的进化史。每个训练室都为不同的年代设计,从洞穴人时代到如今的网络时代。将桌子和沙发设计得很低,室内环境不是那么正式,让人轻松一点。
译者: Jasereen
The project brief was to upgrade SingTel’s existing contact centre. For this project, the idea was to create a balanced workplace where excellent customer service could be delivered whilst also ensuring the wellbeing of SingTel’s employees. Given the challenging nature of work at SingTel, it was only natural to include areas for relaxation and recreation within the workplace itself. With this in mind, huddle areas were included in the design to serve as places for effective collaboration as well as spaces where employees can unwind and reenergize.
A common walkway was created to serve as a ‘road’ that would link the different spaces within the contact centre. This road brings employees and visitors alike on a journey where they can experience the various themed huddle areas, which were inspired by the fact that SingTel is an indispensable part of everyone’s life, whether they are at home, in the office, working out at the gym, or spending time outdoors. The huddle areas serve as places of interaction and collaboration as well as venues where everyone can gather together to conduct special events.
The road is also a journey through time and showcases the evolutionary history of communication technology through the interior design of the coaching rooms. Each coaching room uniquely captures elements of communication from different eras – from the caveman days up till the modern Internet Age. Instead of rigid and imposing coaching rooms, the room interior provide a relaxed environment, and achieves this through the introduction of low height discussion tables and lounge seats, thus creating a less formal and more engaging atmosphere.This is a wonderful demonstration of how various ideas relating to the concept of communication, which is SingTel’s main line of work, were seamlessly integrated into both the aesthetic and functional aspects of this office.
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心
新加坡SingTel联络中心
新加坡SingTel联络中心
新加坡SingTel联络中心
新加坡SingTel联络中心
新加坡SingTel联络中心
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心室内局部图
新加坡SingTel联络中心
新加坡SingTel联络中心
新加坡SingTel联络中心
新加坡SingTel联络中心
新加坡SingTel联络中心
新加坡SingTel联络中心
中国 | 室内设计
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